Privacy Policy m777casino — Personal Data Protection for Malaysian Members

M777casino ("we", "platform", or "the Company") is fully committed to protecting the privacy and data security of all members and visitors to our website. This Privacy Policy has been formulated in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection.

This document details the types of information we collect, why it is collected, how it is used, who it may be shared with, how long it is retained, and what rights you have regarding that information. We believe transparency is the foundation of trust — and your trust is m777casino's most valuable asset.

This Privacy Policy covers all m777casino services, including slots, Live Casino, roulette, blackjack, Sports Betting (Malaysia Super League, EPL, badminton, e-sports), the VIP Rewards programme, and all customer support interactions.

M777casino collects several categories of personal information depending on how you interact with our platform:

M777casino uses the personal information collected for legitimate and transparent purposes. The following outlines the primary ways your data is used:

3.1 Account & Platform Operations

• Creating, managing, and verifying your m777casino account
• Deposits and withdrawals processed in Malaysian Ringgit (MYR)
• Providing access to all platform games and services
• Managing the VIP Rewards programme and bonuses you are entitled to

3.2 Security & Compliance

• Verifying member identity and age (KYC) in accordance with legal requirements
• Detecting and preventing fraud, money laundering, and suspicious activity
• Compliance with legal and regulatory reporting requirements
• Maintaining an audit trail for regulatory purposes

3.3 Communication & Support

• Sending important notifications related to your account, transactions, and security
• Providing customer support via live chat and email
• Sending promotional information and bonus offers (subject to your preferences)

M777casino does not sell or trade members' personal data. However, there are a limited number of situations in which data may be shared with carefully selected third parties:

• Payment Processors: Required transaction data is shared with licensed payment gateways to process deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. All processors are bound by strict data protection agreements.
• Game Provider: Minimal technical information is required to operate games from providers such as PG Soft, Pragmatic Play, and Habanero. This data is limited to session ID and balance only.
• Legal Authority: m777casino will disclose data when required by law, court order, or a legitimate request from a competent authority.
• Anti-Fraud Services: Certain technical information (IP address, device data) is shared with certified fraud detection services to protect platform integrity and member security.

M777casino continually invests in leading security infrastructure to protect members' personal data. Our key security measures include:

• 256-bit SSL Encryption: All communications between your device and m777casino servers are encrypted using TLS 1.3 protocol with AES-256 encryption.
• Two-Factor Authentication (2FA): All m777casino accounts support two-factor authentication for an additional layer of protection against unauthorised access.
• Continuous Monitoring: Our security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity or unauthorised access attempts.
• Regular Security Audits: m777casino's security infrastructure undergoes regular independent audits by certified cybersecurity experts.
• Data Segregation: Member account data is stored separately from company operational data, with strict access controls in place.

In accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights regarding your personal data held by m777casino:

To exercise any of the above rights, contact the m777casino privacy team at support@m777casino.click stating the right you wish to exercise and your account details. We will process your request within 30 business days.

M777casino uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The types of cookies used include:

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collecting information on how you use the platform to help us improve the user experience. All data is anonymised.
• Preference Cookies: Saves your preferences such as language, display settings, and game preferences to streamline your gaming sessions.

You can manage your cookie preferences through your web browser settings. However, disabling certain cookies may affect the functionality of the m777casino platform.

M777casino strictly prohibits participation by individuals under the age of 18. Our platform does not knowingly collect or process personal data of minors. All registration processes require confirmation that the user is 18 years of age or older.

In the course of platform operations, m777casino may transfer your personal data to servers or systems located outside Malaysia. This may be necessary for technical infrastructure operations, international payment processing, or global security services.

Any cross-border data transfers are carried out only when:

• The recipient country has data protection standards equivalent to or higher than Malaysia's
• Recipients have signed data transfer agreements that comply with Malaysia's PDPA
• The transfer is necessary to fulfil the contract between you and m777casino
• You have given consent for the transfer

M777casino retains personal data only for as long as necessary for the stated purpose or as required by law:

• Active Account Data: Retained for the duration your account remains active and for up to 5 years after account closure for legal compliance purposes.
• Financial Transaction Records: Retained for 7 years in compliance with accounting legislation and anti-money laundering requirements.
• KYC Records: Retained for 5 years after the business relationship ends or the last verification is completed.
• Technical Logs: Retained for 90 days for security and technical investigation purposes.
• Support Communication Records: Retained for 2 years for quality assurance and training purposes.

Once the retention period has lapsed, data will be securely deleted or anonymised so that it can no longer be linked to you personally.

M777casino reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or industry standards. When material changes are made, we will:

• Updating the "Last Updated" date at the top of this document
• Displaying clear notices within the m777casino platform
• Sending email notifications to all members affected by material changes

Continued use of the m777casino platform after an amendment is published will be deemed acceptance of the revised policy. If you do not agree with the changes made, you have the right to close your account and request deletion of your data.

For any enquiries, requests, or complaints regarding this Privacy Policy or the management of your personal data by m777casino, please contact our Privacy Officer through the following channels:

• Email: support@m777casino.click — for all privacy enquiries and data rights requests
• Live Chat: Available 24/7 on the m777casino platform — for immediate enquiries
• Response Time: Privacy-related requests will be processed within 30 business days